Privacy policy

This policy is issued by Montelisse Limited (“Montelisse”, “we”, “us” or “our”), a company registered in England and Wales. We are the data controller for the personal data described here.

This policy covers personal data we process about visitors to our website, prospective and current clients, partners, suppliers and anyone else who interacts with us. It does not cover third-party websites, products or services that may be linked from our site — those have their own policies.

Depending on how you interact with us, we may collect:

• Identity and contact data — name, company, role, email address, phone number, country.
• Business data — details of your project, service enquiries and contract information.
• Technical and usage data — IP address, device identifiers, browser type, pages viewed, referral URLs, timestamps and similar analytics information.
• Communication data — messages you send us by form, email or phone, plus any feedback you give.
• Marketing preferences — your choices about receiving communications from us.
• Cookies and similar technologies — as described in the Cookies section below.

We collect data directly from you, automatically when you use our website, and from a limited number of third parties (for example analytics providers) where the law permits.

We use personal data for the purposes below and, where UK or EEA GDPR applies, rely on the lawful bases indicated:

• Providing and improving our services (performance of a contract; legitimate interests).
• Responding to enquiries and providing support (performance of a contract; legitimate interests).
• Operating and securing our website (legitimate interests; compliance with legal obligations).
• Analytics and performance measurement (consent where required; otherwise legitimate interests).
• Marketing communications (consent where required; legitimate interests for business contacts, subject to local law). You can opt out at any time.
• Legal and compliance matters (legal obligations; establishing, exercising or defending legal claims).

We use cookies and similar technologies to run the site, remember preferences and understand how it is used. You can control cookies through your browser settings, and where the law requires it we ask for your consent before setting non-essential cookies.

• Strictly necessary — required for core site functionality.
• Preference — remember the choices you make.
• Analytics — help us measure and improve performance.
• Marketing — help deliver relevant content, used only with consent where required.

We may share personal data with:

• Service providers and processors (hosting, analytics, CRM, email delivery) under contracts that require appropriate data protection.
• Professional advisers such as lawyers and accountants, under confidentiality obligations.
• Affiliates or successors in connection with a corporate transaction, subject to safeguards.
• Authorities where required by law or to protect rights, safety and property.

We do not sell personal data.

Your data may be transferred to and processed in countries outside the UK and EEA. Where that happens we put appropriate safeguards in place, such as the UK International Data Transfer Addendum, EU Standard Contractual Clauses or another legally valid mechanism.

We keep personal data only for as long as necessary for the purposes set out in this policy, including to satisfy legal, accounting or reporting requirements. Retention periods depend on the type of data and the context in which it was collected. When data is no longer needed we delete or anonymise it.

We apply technical and organisational measures designed to protect personal data, including access controls, encryption in transit where applicable, least-privilege practices and due diligence on our suppliers. No method of transmission or storage is completely secure, and we keep working to improve our safeguards.

Depending on where you are and the law that applies, you may have the right to:

• Access your personal data and obtain a copy.
• Have inaccurate or incomplete data corrected.
• Have your data deleted in certain circumstances.
• Restrict or object to processing, including for direct marketing.
• Receive your data in a portable format, where applicable.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with a supervisory authority, such as the UK Information Commissioner (ICO).

To exercise any of these rights, write to MontelisseLimited@outlook.com. We may need to verify your identity before acting on a request.

Our services are not directed at children and we do not knowingly collect personal data from anyone under the age required by applicable law. If you believe a child has provided us with personal data, please contact us so we can delete it.

You can opt out of marketing emails by using the unsubscribe link in any message or by contacting us. We may still send non-marketing communications relating to services you use or requests you make.

We have a designated privacy contact for questions and requests about this policy and our data practices. Reach them at MontelisseLimited@outlook.com, marking your message “Privacy”.

We may update this policy from time to time. The current version is always the one published here, marked with its effective date. Significant changes may also be announced on the website or by email where appropriate.

If you have questions about this policy or our data practices, or wish to exercise your rights, please contact: